Return and Refund Policy

We love our customers and want you to love your building purchase without the stress of being stuck with a building you can't use. We understand the difficulties of shopping online and will ensure to provide top notch service so you will always be happy shopping with us!

Cancellation of Order Policy

The Shed Center will accept, for cancellation or exchange, items that are purchased off our website within 3 days of purchase date under the following conditions:

• Item has not been delivered.

• Item is not customized. Custom orders will have a 20% restock fee after 3 days.

• New Merchandise in its original condition

• The Shed Center will assess a 5% processing fee for all refund of payment requests. . 

• To complete your cancellation, we may require a receipt or proof of purchase (order confirmation email) with your order number.

For all returns of exchanges please contact sales@theshedcenter.com and provide them with your order number and reason for return or exchange. They will handle your request based on the rules stated in this page.

Refunds (if applicable)

Once your canceled order is received and inspected, we will send you an email to notify you that we have received your cancel order request as well as the approval or rejection status of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Late or Missing Refunds (if applicable)

There is often some processing time between financial institutions before a refund is posted (between 2-3 days is normal). If you still have not received your refund after this time-frame, please send us an email at sales@theshedcenter.com and allow us the opportunity to investigate the matter further.